Research Manager / Researcher
Elly is a research manager with Leading Edge and has worked on numerous research projects in the construction and building products sector since she joined the company in 2013. This includes projects involving detailed market analysis, customer research, customer service satisfaction measurement and new product launches. Elly’s work at Leading Edge also involves interviewing architects, main contractors, subcontractors and other industry professionals. As she has worked on many market research programmes across the construction supply chain, she is very familiar with the terminology used and the overall way the industry works. This improves the quality of feedback collected during the research programmes as well as the analysis and interpretation afterwards.
Elly has also played a key role in a number of environmental and utilities research projects we have completed in recent years, some of which involved telephone interviews with overseas customers.
Before joining Leading Edge, she gained valuable experience working for a number of major airlines in corporate business development roles.