At Leading Edge our goal is to exceed our customers’ expectations and deliver an output that allows them to make tangible improvements to business performance. Here’s what a selection of clients have said about us ……..…
Construction Market Research
Marketing Manager, MITIE Property Services
The results of Leading Edge’s research will be fed directly into our marketing strategy, while the detailed analysis highlighted opportunities for growth. The project met all our objectives and as a result we have commissioned them to carry out further research projects for us.
Marketing Manager, Enterprise Ireland
Thank you for a great piece of research on the UK Timber sector. The quality and depth of the work by the Leading Edge team on a complex task fully vindicated my recommendation for using you at the outset. I look forward to working with you again soon.
Marketing Manager, BRE
The Leading Edge team was very efficient and professional in their approach and kept to an extremely restricted delivery date. The results of the research have proved to be very helpful and insightful in moving our projects forward.
Construction Market Analysis
Marketing Manager, SAS International
We have used Leading Edge a number of times before and went to them to help us evaluate a potential new product sector for the building products market. As with previous research we were more than happy with the results and would definitely use them again.
Commercial Analyst, Enterprise Ireland
Leading Edge was commissioned to produce a market analysis on a very complex and niche sector. The final output was extremely detailed and insightful, and their level of support, professionalism and commitment to the project was first-rate throughout the programme. We were very pleased with the end quality, and will undoubtedly call on their services again.
Director, The Concrete Centre
We have worked with Leading Edge for 5 years to track the performance of concrete against other building materials. They have excellent knowledge of the construction and cementitious markets and have consistently produced the required output on time and within budget.
We needed assistance to understand our market in more detail to help us plan our diversification strategy. The work was excellent and we acted upon most of the recommendations.
Marketing Director, Speedy Hire
Leading Edge developed two forecasting models for us, the first to forecast total UK construction output by sector and the other to forecast our own sales by product group. We were extremely pleased with the work, the models give us more confidence and we use them in our business planning. We would definitely recommend using Leading Edge, they have added significant value to our forecasting process.
Market Insight Manager, Openreach
The Leading Edge team were highly knowledgeable about forecasting in the construction sector with the necessary expertise and insight to add real value to our business. They delivered the market analysis report on time and to the required specification and provided an excellent service all round.
Construction Marketing Strategy
Corporate Marketing Director, Bonar Floors
We wanted help with our positioning and launch plans for a new flooring product. Throughout the project they showed a highly professional approach and the market research met our needs precisely, while the recommended market positioning strategy helped focus our actions.
Leading Edge worked with us on the marketing and brand strategy for our UK business. The market research they carried out has enabled us to identify the most profitable route to growing our business. We were more than happy with their work and would definitely recommend them.
Director, John Newton
It was a pleasure working with the staff at Leading Edge. Their expertise in the construction sector was a significant benefit as they assisted our organisation in evaluating our market position and develop a proactive marketing strategy moving forward. I have no hesitation in recommending their services.
Customer Satisfaction Survey
Commercial Manager, Devon NHS
I was impressed with the analysis and how Leading Edge presented the results of this benchmarking project. I will be communicating the findings across my team to help drive service improvements.
Quality Manager, Colas
Leading Edge was extremely responsive to any issues or queries that arose throughout the project and the general consensus from our senior team was that the final output exceeded our expectations. I would recommend them without hesitation to companies in need of a strategic customer survey.
Construction Net Promoter Score
Marketing Manager, Severn Trent Services
Leading Edge has been carrying out customer satisfaction surveys and measurement of net promoter scores for us on a continual basis for around 12 years. We are very happy with the quality of work, meeting of deadlines and customer liaison. The output enables us to identify areas where we need to improve and also service areas where we excel. I would be happy to recommend them to other companies.
Leading Edge carried out a customer survey on our behalf including the measurement of the net promoter score. The survey was across a number of product and customer groups which added to the complexity of the process. The team at Leading Edge were very supportive and helpful throughout the process and the final report has contributed well to our business planning.