Client testimonials
At Leading Edge our goal is to exceed our customers' expectations on every project. Here's what a selection of clients have said about us:
Our ability to meet the client's needs
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Business Development Director, OsborneHaving worked with the Leading Edge team on a number of projects my expectations of their contribution are high at the outset!
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Director, The Concrete CentreWe have worked with Leading Edge for 5 years to track the performance of concrete against other building materials through an extensive market research programme. They have a very good knowledge of the construction and cementitious markets and have consistently produced the required output on time and within budget. I would certainly recommend them.
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John Hunt, Enterprise IrelandThank you for a great piece of research on the UK Timber sector. The quality and depth of the work by the Leading Edge team on a complex task fully vindicated my recommendation for using you at the outset. I look forward to working with you again soon.
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Malcolm Stamper, SAS InternationalWe have used Leading Edge a number of times before and went to them to help us evaluate a potential new product sector for the building products market. As with previous research we were more than happy with the results and would definitely use them again
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Martin Casey, British Cement AssociationKnowing that other colleagues had used Leading Edge before gave me confidence. The work done has borne that out fully
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Natasha Kyriakou, Marketing Manager, MITIE Property ServicesLeading Edge carried out an important research project for us that involved over 50 in-depth telephone interviews with our customers. The results of the research will be fed directly into our marketing strategy and the large amount of quality feedback collected by Leading Edge will help influence the way we build relationships and interact with our customers at all levels. The analysis also highlighted some growth opportunities for us to target and revealed some of the areas where we need to improve our customer service levels. The project met all our objectives and as a result we have commissioned them to carry out further research projects for us.
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Paul Reed, Marley Building ProductsWe would work with Leading Edge again and recommend them.
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Sarah Keedy, Marketing Director, Speedy HireLeading Edge developed two forecasting models for us, the first to forecast total UK construction output by sector and the other to forecast our own sales by product group. We were extremely pleased with the work, the models give us more confidence and we use them in our business planning. We would definitely recommend using Leading Edge, they have added significant value to our forecasting process.
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Warren Muschialli, Director, John NewtonIt was a pleasure working with the staff at Leading Edge. Their expertise in the construction sector was a significant benefit as they assisted our organisation in evaluating our market position and develop a proactive marketing strategy moving forward. I have no hesitation in recommending their services..
Our focus on quality
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Carla Hall, Severn Trent LabsI have a very good level of service from Leading Edge and a good working relationship. They deliver to or beyond my expectations.
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Findan Cox, CoillteLeading Edge fully delivered on the market survey and report within a restricted timeframe.
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Graham Skyes, Devon PCT, NHSI was impressed with the analysis and how Leading Edge presented the results of this benchmarking project. I will be communicating the findings across my team to help drive service improvements.
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Jennifer Holbrook, BT Property ServicesTheir clear understanding of my objectives was clarified at the beginning of the project ensuring a high quality result.
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Mark Heston, Market Insight & Analysis Manager, OpenreachThe Leading Edge team were highly knowledgeable about forecasting in the construction sector with the necessary expertise and insight to add real value to our business. They delivered the market analysis report on time and to the required specification and provided an excellent service all round.
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Mukesh Parmar, BAM Construction LtdAn excellent piece of research that will add value to our new website. The analysis and report were excellent.
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Steve Jellis, EQA Quality AssessorLeading Edge embraced BS EN ISO 9001:2000 and it has become their standard operating system. I believe their clients have been the main benefactor of this core process management system.
Our professionalism
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David Wenlock, IR Architectural HardwareThe Leading Edge team was most professional
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Gerry Feenan, Hanson Concrete ProductsThe research was undertaken and completed in a totally professional manner and showed an excellent understanding of the brief and marketplace.
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John Rayner, Director of HiBC, NHSCommunications are excellent and we feel very comfortable and confident in allowing Leading Edge to run the project with our club members.
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Marketing Director, Low & BonarWe wanted help with our launch plans for a new flooring product. Throughout the project they showed a highly professional approach, while the proposed strategy helped focus our actions. I have no hesitation in recommending them.
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Marketing Manager, Castle CementI have been very pleased with their professionalism.
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Natasha Hampshaw, EMap GleniganThe quality of service and professionalism from Leading Edge is faultless, their presentations throughout our roadshows have been a massive success and we will definitely be using Leading Edge for future events.
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Sara Saheli, Mineral Products AssociationLeading Edge had a very professional and proactive approach to the project and offered innovative solutions which contributed towards the strategic decision making within our organisation.
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Senior Marketing Executive, BRE TrainingThe Leading Edge team were very professional in their approach to the project. They were efficient in their delivery and kept to an extremely restricted delivery date. The results of the research have proved to be very helpful and insightful in moving our projects forward in 2010.